Refund Policy
Last updated: October 15, 2026
Review the purchase conditions associated with your order. Contact support with your order reference if you need help with a charge.
Before purchasing
Compare the credit packs and check the price, payment frequency, and credit validity before confirming payment.
Purchase conditions
Read the Terms of Service alongside the conditions shown for your order. A support request does not by itself confirm refund approval.
Generation issues
For an unsuccessful task, follow the generation troubleshooting guide and keep the task reference.
Contact support
Follow the privacy guidance when sharing order details. Do not send passwords or full card numbers. Contact support@grokvoice.app.
Your project
Keep a copy of your script from the voice generator while a task or payment question is being reviewed.
Questions? Contact support@grokvoice.app.